SPEAKERS

Protiti Bagchi

Associate Director - Global Content & Marketing CX

GSK
Saurabh Pramanick

Chief AI Officer, Data Governance Officer, Head of Data Centric Organization

Bank Muscat
Biswajit Dutta

Head CRM, Loyalty & Analytics

Metro Brands Limited
Jyoti Arora

Head of Customer Experience

Borosil
Sajal Kumar

Head – CX

ZEE5
Nikhil Asopa

Head – CX

Tata Digital
Suraj Shetty

Head – CX

Kissht
Sankaran Venkataramanan

EVP & Head Customer Engagement

Axis Bank
Akhil Duggal

Head Digital TransformationSales, Service, Marketing,CX

Crompton Greaves Consumer Electricals Limited
Mona Srivastava

Head -Marketing & Consumer Retail Business

Bharat Petroleum Corporation Limited
Dipakshi Khaira

Vice President & Head Customer First

Bajaj Life
Dr. Srinivas Telukunta

Global Director, AI Solution & Platforms | Head, Generative AI & AI Agent Platforms

PepsiCo
Vaibhav Rao

Head of Commercial Excellence and Innovation for Asia

Pfizer
Nilesh Kambli

Senior Vice President - Customer Experience

Pilgrim
Udbhav Mishra

Head of CX Strategy

Fresh Bus
Namita Bohara

Head of Customer Centricity

Hindalco Industries Limited
Rakesh Gupta

Head of Customer Experience & Service

Anchor by Panasonic